Privacy Policy
Alder Living Goods LLC ("Alder Living") serves as the data controller for personal details gathered through alderliving.info. This notice outlines the details we gather, why we need them, our storage periods, who sees them, and your legal rights.
1. Who is responsible
Alder Living Goods LLC, 1401 Chestnut St, Chattanooga, TN 37402, United States. Direct privacy enquiries to [email protected].
2. Legal framework
We manage personal records in accordance with the applicable U.S. state privacy laws, including the CCPA/CPRA alongside applicable regulations across United States. In the event of any conflict between this text and legal statutes, the statute takes precedence.
3. What we collect
To get parcels safely to your doorstep, we collect your name, shipping address, email, telephone number, and order summary. We do not collect or retain card details on this website. While you browse, our platform logs standard technical data: IP addresses, browser types, and visited pages via the cookies detailed below.
- Personal contact and delivery credentials including full name, mailing address, contact email, and telephone number.
- Order histories, requested items, and fulfillment verification data for bank transfer or cash on delivery processing.
- Technical telemetry, device identifiers, browser types, and IP access timestamps.
- Customer service records, inquiries, and return authorization logs.
4. Why we use it
- To fulfil purchases, dispatch parcels, and organise returns.
- To reply to your questions and provide order progress updates.
- To protect our store and observe general browsing trends.
- To share occasional updates and offers if you opted in, with an easy unsubscribe link inside every email.
6. Third parties who receive your details
Delivery partners receive your shipping information to bring your box home. Payment intermediaries handle necessary details to complete the transaction. Infrastructure hosts and analytics platforms process records strictly under contract. We never sell customer data to outside parties.
Under the California Consumer Privacy Act (CCPA) and CPRA, Alder Living Goods LLC does not sell, lease, or exchange consumer personal information to third parties for financial or promotional benefit.
7. Data retention schedules
Purchase records remain on file for the duration required by statutory bookkeeping regulations, then get removed. Customer account profiles persist until you ask to close them. Web analytics metrics stay saved for 14 months.
8. Your rights
Consumers in the United States may submit requests to inspect their recorded personal data, rectify factual inaccuracies, request permanent data deletion, or obtain an electronic export of their file by emailing [email protected].
9. Security
Alder Living Goods LLC never asks for, processes, or retains payment card details, as all purchases are paid exclusively via direct bank transfer or cash on delivery directly to the courier.
10. Questions about this policy
Write to [email protected] or call +1 (423) 367-2918 during Mon-Fri 07:45-17:15. We reply to every question within one business day.
- Merchant
- Alder Living Goods LLC
- Registered address
- 1401 Chestnut St, Chattanooga, TN 37402, United States
- [email protected]
- Phone
- +1 (423) 367-2918
- Working hours
- Mon-Fri 07:45-17:15
- Registration
- EIN: 37-5111755